Once we have chosen a date for your intensive, our Client Care team will send you onboarding documents to complete.

We will hold the dates of your intensive for one week. By the end of the week, we need to have your completed onboarding documents returned in our Client Portal.

Part of your onboarding documents will be entering in a credit or debit card number to your portal account. Your card will be run for the non-refundable deposit (half of the total intensive cost) as soon as we have your credit card information. You will not be charged any additional service fees for running the credit card.

The balance will be due two weeks after your deposit is paid. If you plan to use two different cards for the deposit and the balance, please enter both cards and email clientcare@jstherapyroup.com to let them know.

If you have not completed paperwork by one week after booking the intensive, your dates will be released and available to other potential clients.

As with any psychotherapy, results are not guaranteed. There are several factors that impact the outcome of any therapy.

If you need to reschedule your intensive, you can do so up to 2 weeks before.

If you choose to reschedule, the non-refundable deposit will be used toward your rescheduled date.

If you cancel after the 2 week window, you'll be charged the entire amount of the intensive cost.

To reschedule, email our Client Care team at clientcare@jstherapygroup.com.

While intensive therapy can be very helpful and beneficial to many couples, they are not for every couple. There are a few things that would make an intensive not appropriate from some couples. These include:

1. Couples in which one or both partners have an active addiction.

2. Couples in which one or both partners are involved in an active affair.

3. Couples in which partners have different goals for the intensive.

4. Couples in which there is active intimate partner violence, this (or any couple therapy) is not an option.

5. If being in the same room for a long time is too triggering (potential trauma reaction) or you haven't been able to be in the same space without being civil in a period of time - this format will not be productive.

If after reading these bullet points, you're unsure if you're a good fit for the intensive, please schedule a consultation. We’re happy to help assess if this is a good time for you to engage in this format of counseling.

If you and your partner are on the verge of divorce and want to attend an intensive to help the two of you make the decision, then this might not be the best intensive option for you.

If you are committed to working on your relationship, even if infidelity has occurred, this intensive could be right for you. Follow up care will be important.

Start by scheduling a consultation to discuss the appropriateness of an intensive and dates. We can also answer any questions you may have regarding the intensive process.

If you are coming from out of town, all ethical and legal guidelines for providing services are under your therapist’s license in the states of Kansas, Missouri, Wisconsin and Virginia (includes but not limited to HIPAA, confidentiality, reporting abuse, etc).

Allegations or evidence of abuse to children or the elderly are to be reported both in the state that you reside and possibly in Kansas, Missouri, Wisconsin or Virginia (where services are provided).

Yes, we are able to use Zoom for intensive online sessions. State licensing laws apply. During the intensive, couples need to be seated in one of the following states: Kansas, Missouri, Wisconsin or Virginia.

We strongly encourage you to read (or listen to) Hold Me Tight by Sue Johnson.

These books will give you a good sense of the kinds of conversations you’ll have with us and it is very important that you familiarize with one of these resources before the intensive!

We will work with you on a follow up plan for after the intensive.

If you’re coming from out of town, you’ll be paired with an EFT therapist local to you (or online if there aren’t good local options) before the intensive starts.

In addition, couples who sign releases will benefit by coordination between intensive therapist and follow up therapist so aftercare can be seamless and efficient.

Ideally, the next therapist will be phoned in on the last day of the intensive so the transition can be as smooth as possible.

We will be in touch with you about your specific follow up plan before your intensive date. Like the entire process, this will be a collaborative effort. Your input on the follow up work is important.